Workspace access
Confirm you selected the intended Workspace. Membership and effective assignment affect access; ask your authorized Workspace administrator about the relevant rules.
Support
Get back to a clear plan.
Use practical FlexSync guidance for access, request status and connection errors, with no automatic retries or support promises.
A request failed or timed out
A failed connection does not prove a write failed or succeeded. Check the request’s status when the app is reachable. Avoid repeatedly submitting the same request and do not change policies to work around a network error.
Review a request’s status
Look at booking history and Inbox for the relevant request. An approval, a pending cancellation and a completed cancellation are different states.